collector guarantee

What Is the Artspace Collector Guarantee?

Buying artworks online requires trust. Thanks to the Artspace Collector Guarantee, you can purchase works by the best artists in the world with confidence. Here is our promise:

Criteria for purchases to be eligible for the Artspace Collector Guarantee:
  • The order was placed online or through one of our Artspace advisors
  • The item was significantly different from its description, was damaged in transit, or never arrived
  • You reported the issue within 7 days of delivery
Please note that the Artspace Collector Guarantee does not apply if:
  • You are returning an accurately described item, outside of the partner's stated return policy
  • You chose to arrange your own shipping or pick up the work in person, and the item was damaged at pickup or during shipping.