Artspace Limited Editions
All products that are Artspace Limited Editions are identified on the product detail page. If for any reason you are not satisfied with your purchase of an Artspace Limited Edition, you may return it within 30 days of receipt and receive a free replacement or a full refund for the price of the product. Shipping charges will not be refunded, and return shipment costs are the responsibility of the customer.
If you do decide to return your Artspace Limited Edition, please follow these instructions:
- Email email@example.com with your order number and specific reason for the return.
- Please print out the Return Authorization form, fill it out, and include in the return shipment:
- Pack the artwork back in the original tube or box with the Return Authorization form as well as all of the packaging materials and certificate of authenticity that was included in the package
- Ship it back to us at the following address:
1360 Mission Street, First Floor
San Francisco, CA 94103
We strongly encourage you to return your item via a trackable shipping method. Return shipping costs are the responsibility of the customer.
Works from our Partners
We are unable to accept returns on those works of art purchased from one of our partner museums or cultural institutions. These works are all final sale items, and not available for return. All products that are Partner Editions are identified on the product detail page.
For Damaged Prints
In the unfortunate event that your order arrives in less than satisfactory condition, simply take one digital photo of the item and one of the shipping container it arrived in, then attach the photos to an email and send to firstname.lastname@example.org.
Please include in the body of the email: your order number, the shipping ID or item number, a brief description of the reason for the return, and let us know whether you are seeking a replacement or a refund. You will receive an email from us within one business day letting you know that your replacement is under production.
For any additional issues, please contact customer service at email@example.com or call customer service between 10AM – 6PM EST at 212-675-5804.