Shipping & Tax

How is sales tax calculated on my order?

Sales tax is only charged to those who order from and ship to New York State. You will be able to view the sales tax included in your order before you confirm your order.

How do you handle shipping?

All Artspace published prints and framed works are carefully packed in either reinforced tubes or flat boxes depending on print size, and each package is custom designed to prevent damage during shipping.

Once we ship your order, we will email you the FedEx tracking number so you can monitor your shipment directly. Please note that orders are shipped and delivered only Monday–Friday. 

All shipped items come with a signed Certificate of Authenticity from the artist in addition to information about the artist, artwork and care instructions.

If you purchase a work of art from one of our partners, they are required to ship it to you within 7–14 business days.  Any works being shipped from these artists, galleries or institutions directly will be noted on the product detail page and shipping prices for these products will be displayed upon checkout.  These items are non-returnable – they are all Final Sale.

What are your shipping and handling costs?

We charge a flat rate for shipping and handling.  Our prints are packaged individually to ensure the works arrive safety.  Orders that include multiple works that can be shipped together will have a discounted shipping rate which will be shown on the order confirmation screen.  All framed artwork will be shipped for free within the United States.

USA:

International:

International shipping is handled on a case-by-case basis and will incur prices above the list price. If you are interested in having us determine a shipping cost estimate for your order, please email service@artspace.com and we can help you with your purchase.

Can I track my shipment?

Your shipping confirmation email will include a tracking number from FedEx to enable you to track your shipment online.

How long will it take to receive my print after I complete my order?

Prints produced by Artspace are shipped within 7–10 business days of your order. Framed works will be shipped within 10-14 days of your order. All buyers will recieve a shipping confirmation email that includes a FedEx tracking number.  If you do not receive your shipping confirmation email within 10–12 days following your order date, please email service@artspace.com and we will help investigate the problem.

Is my package insured?

Artspace guarantees your satisfaction, and we will give you a refund, exchange or replacement print in the remote event that your package is lost, or damaged on arrival. If this occurs, please contact service@artspace.com and we will resolve the problem as quickly as possible.